HOME
You are here: Home » Service

Sales Service

Pre-sales service
1. YC owns a 10 years team focusing on waterjet. We promise to provide prompt service. 
2. Any question will be replied within 12 hours. We promise to provide a reasonable and detailed quotation.
3. Welcome to send us your materials, and we will cut them into samples as required.  

After-sales Service
1. If the product proves detective during the warranty period, we will respond within 12 hours after receiving your request. Our operators will reach you by phone, fax and email. If you still don't know how to repair, we will dispatch our maintenance staff to your designated destinations within 48 hours of receiving your request. 
2. If you need to purchase wear parts, we will respond within 12 hours and provide technical support after receiving your request. 

Engineer Overseas after-sale service is available

RECENT NEWS

  • German After-sales Installation Site
    A German home furnishing brand has purchased our Max 5-axis L4022 machine. This machine is 4 meters long and 2.2 meters wide. The 5-axis cutting head can perfectly handle cutting tasks in industries such as stone and metal. Our after-sales service includes on-site installation guidance by overseas engineers, one-year warranty, and free replacement of parts (for one year). Let's take a look at the perfect solution provided by our waterjet cutting machine for marble kitchen countertops and marble sink basins. [Read More]

OUR LOCATION

NO.3 Changfa Road Yangshan WuXi JiangSu, China  
 +86-138 6185 8095
 +86-510-83953128
sales@ycwaterjet.com

CONTACT SALES

Leave a Message
© 2022  YC Water jet Technology Co.,Ltd  All rights reserved.