Pre-sales service 1. YC owns a 10 years team focusing on waterjet. We promise to provide prompt service. 2. Any question will be replied within 12 hours. We promise to provide a reasonable and detailed quotation. 3. Welcome to send us your materials, and we will cut them into samples as required.
After-sales Service 1. If the product proves detective during the warranty period, we will respond within 12 hours after receiving your request. Our operators will reach you by phone, fax and email. If you still don't know how to repair, we will dispatch our maintenance staff to your designated destinations within 48 hours of receiving your request. 2. If you need to purchase wear parts, we will respond within 12 hours and provide technical support after receiving your request.
November 17th, YC Industry Co., Ltd welcomed a guest from afar – a procurement client from the Netherlands. The purpose of the visit was to source waterjet cutting equipment for cutting artificial stone in the Chinese market. The YC Industry Water Jet team warmly received the client and highlighted the company's newly launched E-Series waterjet cutting machine, which garnered significant interest and high approval from the client.
The recent participation of YC Industry (YC WATERJET) in the METALEX 2025 exhibition in Thailand has concluded successfully. As one of the most influential industry events in Southeast Asia, the exhibition provided YC WATERJET with a valuable platform for in-depth communication with international clients and peers.
Last week (October 14th）, YC Industry Co., Ltd. (YC WATERJET) welcomed a significant delegation of clients from Central Asia. During the visit, the Central Asian clients conducted a detailed observation of the company's production processes and the technical specifics of the waterjet cutting machines.