Pre-sales service 1. YC owns a 10 years team focusing on waterjet. We promise to provide prompt service. 2. Any question will be replied within 12 hours. We promise to provide a reasonable and detailed quotation. 3. Welcome to send us your materials, and we will cut them into samples as required.
After-sales Service 1. If the product proves detective during the warranty period, we will respond within 12 hours after receiving your request. Our operators will reach you by phone, fax and email. If you still don't know how to repair, we will dispatch our maintenance staff to your designated destinations within 48 hours of receiving your request. 2. If you need to purchase wear parts, we will respond within 12 hours and provide technical support after receiving your request.
On January 18, a young post-2000s entrepreneur from Turkey visited the Wuxi production base of YC WATERJET to conduct an on-site inspection of the entire production and manufacturing process of ultra-high-pressure waterjet cutting equipment. This visit marked the beginning of a journey focused on technical exchange and collaboration exploration.