Pre-sales service 1. YC owns a 10 years team focusing on waterjet. We promise to provide prompt service. 2. Any question will be replied within 12 hours. We promise to provide a reasonable and detailed quotation. 3. Welcome to send us your materials, and we will cut them into samples as required.
After-sales Service 1. If the product proves detective during the warranty period, we will respond within 12 hours after receiving your request. Our operators will reach you by phone, fax and email. If you still don't know how to repair, we will dispatch our maintenance staff to your designated destinations within 48 hours of receiving your request. 2. If you need to purchase wear parts, we will respond within 12 hours and provide technical support after receiving your request.
Recently, YC Waterjet Technology Co., Ltd. welcomed two distinguished customer delegations from Australia—one consisting of end-users and the other representing an agency partner. The two groups visited YC Waterjet’s modern manufacturing facility in Wuxi successively, engaging in in-depth business exchanges and technical inspections.
On June 25, 2026, YC Water Jet Technology Co., Ltd. hosted a distinguished delegation from a leading domestic new energy vehicle (NEV) OEM supplier. This supplier provides component manufacturing services for premium automotive brands including NIO and Tesla. The visit was specifically arranged to conduct an on-site inspection of the S series enclosed small waterjet cutting system, laying a solid foundation for future collaboration.
YC Waterjet welcomed customers from Europe and Malaysia for factory visits and technical exchanges, showcasing advanced CNC and 5-axis waterjet cutting solutions while strengthening international business cooperation.